1. Introduction
This Privacy Policy describes how CVA Holdings, LLC ("we," "us," or "our") collects, uses, and shares information when you use Orko. By using the Service, you consent to the practices described below.
2. Information We Collect
- Account and business information you provide.
- Usage data and analytics.
- Google User Data (Contacts, Calendar, Gmail) when you authorize access via OAuth.
- Device, IP, and cookie data.
We only request the minimum Google permissions necessary for the Service's CRM and Orko assistant features.
3. How We Use Your Information
We use your information to provide and improve the Service, including SI-assisted client management, scheduling, and communications.
Google User Data Limited-Use Disclosure
Our use of data obtained through Google APIs is limited to providing or improving user-facing features that are prominent in the Service's user interface. We do not sell, rent, or transfer Google user data to third parties for advertising or marketing purposes. Human access to Google user data is limited to cases where you explicitly request support, for security/abuse prevention, or as required by law.
4. Sharing and Disclosure
We do not sell your personal information or Google user data. We may share data with service providers under confidentiality agreements, as required by law, or in connection with a business transfer. Google user data is not shared with third parties except as necessary to deliver the features you enable.
SMS opt-in and consent data will not be shared with third parties for marketing purposes.
5. Data Storage and Security
We use industry-standard security measures. You may revoke Google access at any time through Google's settings or our dashboard.
6. Your Rights
You may access, correct, or delete your data via your account settings. You may also request data export or deletion where required by law.
7. Cookies and Tracking
We use cookies to operate and improve the Service.
8. Children's Privacy
The Service is not directed to children under 13.
9. International Transfers
Data may be processed in the United States.
10. Changes to This Privacy Policy
We will notify you of material changes. Continued use constitutes acceptance.
11. Contact
CVA Holdings, LLC
1004 Cedar Falls Drive
Weston, FL 33327
Email: Email customer support